Privacy policy

This privacy policy sets out how Chloe Kempster uses and protects any information that you provide when you use this website.

Chloe Kempster is committed to ensuring that your privacy is protected. We may ask you to provide personal information when using this website, for example private details such as your address, however please be assured that this information will only be used in accordance with this privacy statement.

The purpose of this privacy policy is to provide you with information concerning the processing of personal data when using our website and related services. This privacy policy applies to all websites or services that refer to this privacy policy.

Chloe Kempster may change this policy from time to time by updating this page. You should check this page from every so often to ensure that you are happy with any changes made.

 

What we collect from you

We may collect the following information:

·         Name

·         Contact information such as email address and telephone number (for product deliveries)

·         Postal address (for product deliveries)

 

What we do with the information we gather

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

 

Security

It is our priority to ensure that your personal information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect online.

 

Links to other websites

Our website may contain links to other relevant websites. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. We would advise strongly that you look at the privacy statement applicable to the website in question.

 

Controlling your personal information

You may choose to restrict the collection or use of your personal information if desired, please feel free to do so in the following ways:

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us or simply unsubscribing.

We will not sell, distribute or lease your personal information to third parties unless we are required to do so by law. Occasionally we may use your personal information to send you email newsletters which we think you may find interesting.

 

1.1. Processing of Personal Data
Personal data (in short data) within the meaning of Art. 4 of the EU General Data Protection Regulation (GDPR) are all information relating to an identified or identifiable natural person, e.g. name, address, email address, etc.

1.2. Rights of the Data Subject
As data subject affected by the data processing activity, you have the following rights with regard to your personal data in accordance with the legal provisions:

  • Right of access;
  • Right to rectification and to erasure;
  • Right to restriction of processing;
  • Right to data portability; and
  • Right to object.

Furthermore, you have the right to lodge a complaint with a supervisory authority concerning the processing of your personal data.

When we work on your above-mentioned right, we may ask you for proof of your identity.

1.3. Collecting and Processing of Data 
When visiting and using our website we already collect personal data. You can find within this section more information about website specific processes and tools especially from external partners.

1.4. Cookies/Tools
This website uses cookies or other technologies/tools like pixels, local storage, tags, IDs or external services (hereinafter referred to as “Cookies/Tools”) and are used on when visiting and using our website. Cookies are small text files that are stored by your browser on your device to save certain information or image files, such as pixels. The next time you visit our website on the same device, the information saved in the cookies will subsequently be transmitted either to our website (“First Party Cookie”) or to another website to which the cookie belongs (“Third Party Cookie”).

Through the information saved and returned, the respective website can recognise that you have already accessed and visited it with the browser you use on that device. We use this information to be able to design and display the website in an optimum way in line with your preferences. In that respect, only the cookie itself is identified on your device. Beyond this extent, your personal data will only be saved upon your express consent or if it is strictly necessary to be able to use the service offered to and accessed by you accordingly.

This website uses the following types of cookies/tools, the scope and functionality of which are explained below:

  • Type A: Technical/Audience Measurement – to ensure that the demanded service can be provided including basic analysis. (No consent necessary acc. to ePrivacy Directive 2002/58 EC).
  • Type B: Functional and Performance – Additional tools to measure the performance/attractiveness of our website and to provide further additional (personalised) functionalities.
  • Type C: Marketing – Cross websites tools for marketing profiling based on user behaviour.

1.5. (Website) Facebook Custom Audiences / Conversion (“Facebook Pixel”)
Purpose/Information:
This website uses the so-called “Facebook Pixel” and the Conversions API of the social network “Facebook” by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (Meta) for the following purposes:

  • Facebook (website) Custom Audiences
    We use the Facebook pixel and the Conversions API for remarketing purposes to be able to contact you again within 180 days. This allows us to display interest-based advertisements (“Facebook Ads”) to users of the website when they visit the social network “Facebook” or other websites also using this tool. In this way, we pursue the interest in displaying advertisements that are of interest to you in order to make our website or offers more interesting for you.
  • Facebook conversion
    We also use the Facebook Pixel and the Conversions API to ensure that our Facebook Ads match the potential interest of users and are not annoying. With the help of the Facebook Pixel, we can track the effectiveness of Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad (so-called “conversion”).

Due to the marketing tools used (Facebook Pixel and Conversions API), your browser automatically establishes a direct connection with the Facebook server as soon as you have agreed to the use of cookies requiring your consent. Through the integration of the Facebook pixel and the usage of the Conversions API, Facebook receives the information that you have called up the corresponding website of our internet presence or clicked on an advertisement from us. If you are registered with a Facebook service, Facebook can assign the visit to your account.

The processing of this data by Facebook takes place within the framework of Facebook’s data policy. Special information and details about the Facebook pixel, the Conversions API and its functionality can also be found in the Facebook help area.

Cookie/Tools: Type C. More information can be found in the “Cookies/Tools” section.

Recipients:
Joint Controller:

We are jointly responsible with Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (Meta) for the collection and transfer of data in this process. This applies to the following purposes:

  • The creation of individualised or suitable ads, as well as for their optimization
  • Delivery of commercial and transaction-related messages (e.g. via Messenger)

The following processes are therefore not covered by joint controllership:

  • The process that takes place after the collection and transmission is within the sole responsibility of Meta.
  • The preparation of reports and analyses in aggregated and anonymised form is carried out as a Processor and is therefore within our responsibility.

We have concluded a corresponding agreement with Meta for joint controllership, which can be accessed here: https://www.facebook.com/legal/controller_addendum. This agreement defines the respective responsibilities for fulfilling the obligation under the GDPR with regard to joint controllership.

The contact details of the Controller and the data protection officer of Meta can be found here: https://www.facebook.com/about/privacy.

We have agreed with Meta that Meta can be used as a contact point for the exercise of data subject rights (see Section 1.3.). Without prejudice to this, the jurisdiction of the Rights of Data Subjects is not limited.

Further information on how Meta processes personal data, including its legal basis and further information on the rights of data subjects can be found here: https://www.facebook.com/about/privacy. We transfer the data within the scope of joint controllership based on the legitimate interest pursuant to Art. 6 (1) f GDPR.

Information on the data security conditions can be found here. https://www.facebook.com/legal/terms/data_security_terms and on processing on the basis of standard contractual clauses can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum.

Deletion/withdrawal:
You can deactivate this tool via the Cookie Settings at https://www.facebook.com/settings/?tab=ads#.

Cookie lifetime: up to 180 days after last interaction (this applies only to cookies which have been set by this website)

Legal basis:
Art. 6 (1) a GDPR (consent)

 

1.6.
If you have given your consent (Art. 6 (1) a GDPR) to the processing of your data, you can withdraw your consent at any time. Such a withdrawal influences the permissibility of processing your personal data after you have given it to us.

If we base the processing of your personal data on the weighing of interests (Art. 6 (1) f GDPR), you may object to the processing. This is the case if processing is not necessary in particular to fulfil a contract with you, which is described by us in the description of the functions / services. When exercising such objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the situation and either stop or adjust data processing or point out to you our compelling reasons worthy of protection, on the basis of which we will continue processing.

Of course, you can object to the processing of your personal data for purposes of advertising and data analysis at any time. You can inform us about your objection under the above-mentioned contact details for the controller.